Michelle Poole

Michelle is the owner of Virtual Hand and has over 30 years experience in the world of office administration and over 15 years experience at Senior and Board level, gained in a variety of industries; Finance, Textiles, Charity, Advertising, Marketing and Distribution; all in Yorkshire.

She is a fully qualified trainer in Microsoft packages (Word, Excel, Access, PowerPoint and Outlook) having delivered to corporate clients as well as within the community for local government.

Having also gained qualifications in coaching she appreciates the ‘world’ of trainers and coaches and to this end loves to support others who train and coach.

Michelle Gibson (Virtual Assistant and Michelle’s VA)

Michelle is a Virtual Assistant and trades under the name Gibson VA. She provides administrative and creative support to her fellow VAs as well as small to medium sized businesses in her local area and world wide. With over 15 years experience working within legal, PA and administrative roles together with her flare for photography and creativity, Michelle applies her skill set to her tasks and produces results to a high quality.

She supports Virtual Hand and their clients with blogs, tweets, WordPress and even graphic related elements – a vast knowledge that makes her the ideal VAs VA.

Ellan Long (Marketing, Events and PR)

sixty7 is the brainchild of creative marketing expert and event specialist Ellan Campbell-Swann. Ellan delivers intelligent, attention-grabbing services to get clients noticed.

Ellan has a long and successful track record in sales & marketing, PR, business development and event management. She has been interviewed in the live studio of BBC2’s Working Lunch as well as a number of regional radio shows. She launched sixty7 in 2013 to help small businesses to make an impact and gain the recognition they deserve. Her straight-talking, no-nonsense approach is centred on creating value for clients.

Ellan combines a wealth of professional experience, commercial know-how and creative thinking to deliver exceptional results. Self-effacing, she prefers to focus on putting her clients in the spotlight.

Her unique PR, marketing and event production/management skills are regularly called upon by her clients in a number of industry sectors.

Emma Armytage (Human Resources)

Emma provides reliable HR support that works with the specific needs of your business? Trading as  First Call HR, Emma finds the right solution to address your individual requirements. Advice and support is provided locally, so rather than talking to a stranger in a call centre you will be talking to someone who knows your business and who will take time to understand your company, its employees and the challenges you face.

Most business owners do not have the time or resources to keep up-to-date with employment law or implement consistent HR policies. First Call HR specialise in working with small and medium-sized businesses, keeping them safe, ensuring they’re compliant; removing much of the worry and risk that comes with employing staff, by offering a professional HR support service at an affordable cost.

Specialties include HR Outsourcing, Employment Advice, Employee Relations, Discipline and Grievance Procedures/Investigations, Performance Management, Redundancy Projects and many more.

Emma will assist in making sure your business is fully compliant with employment law, provide advice on how to performance manage an employee, or maybe if you have a request for flexible working. First Call HR will give you “Peace of mind”, “Protect your business” and “Prevent people problems”

Virtual Hand’s Team of VAs

Anna Walker (Virtual Assistant)

Anna is a Virtual Assistant, trading as WhitwoodHAS Virtual PA Services. She was born and brought up in Malvern, Worcestershire and now resides in Whitwood, West Yorkshire.

Anna has worked in office administration, business development and client relations since 2001, and has dealt with many clients, including most of the major UK insurance companies, warranty companies and logistics firms.

Anna is proficient in MS Office, and has an excellent working knowledge of social media including LinkedIn, Twitter, Facebook & much more. She also has experience in diary management, customer services, transcription, article simplification, research, and a wide range of general administration tasks.

Anna, like everyone else in the Virtual Hand team will bring enthusiasm, attention to detail and a passion to meet yours and your companies needs from her services.

Emma Kennett (Virtual Assistant)

Emma is a Virtual Assistant who trades as Esteem PA Services. Since 1993 she has worked in offices and has a strong experience in customer service and sales in backgrounds such as banking, kitchen trade wholesale and retail and confectionery.

For the last 5 years, Emma has worked as a PA for a Private Equity house and more recently as a PA for a corporate finance company and a top level banking and finance recruitment company. Emma’s strengths lie in event planning and management, email and diary management, travel and accommodation, lifestyle management, social media updates, CV Writing, Powerpoint and all MS Office applications.

Emma also  has a creative flare and enjoys freelance kitchen design using Fusion 20/20 design software.